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The Owners and Employees of Wisconsin Plating Works are committed
to
meeting our customer quality, delivery, and special service requirements
and
the continual improvement of the quality management system. This is
achieved
by ensuring our quality objectives are met. This policy and these objectives
are
understood by all employees.
As we continue to grow our company in the
21st Century, Wisconsin Plating continues to
improve our stance on quality. As one of Wisconsin's first metal
finishing job shops to
become ISO certified, we recently upgraded our Quality Management
System to ISO 9001. In addition we have implemented lean manufacturing initiatives,
instituted a metrics
program offering enhanced productivity, and make continuous improvements
in all areas of
our operations.
Our laboratory, inspection facility, trained personnel,
and commitment to continuous
improvement ensure that stringent quality standards are maintained
and customer
specifications are followed for all orders.
QUALITY OBJECTIVES
To show continuous improvements in...
Customer performance ratings
The reduction of customer complaints
Cutomer order delivery performance
The reduction of customer returns
The reduction of final inspection rejects
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